4 Ways to Manage Workplace Tension

Tension in personal situations is awkward enough, but apply that to the workplace and it can be downright uncomfortable. As a business owner, managing tension and conflict between employees is an inevitable part of the job — and if not handled promptly can put a huge dent in your bottom line. 

In 2017, Inc. cited a landmark study on workplace conflict that found U.S. employees spend 2.8 hours a week dealing with conflict. This equates to an estimated $359 billion in paid company hours. 

Fortunately, there are effective ways to manage tension among your team to help maintain a positive work atmosphere and company culture. 

1. Acknowledge the Conflict Immediately

Don’t sit back and hope your employees will work the situation out on their own, allowing the tension to build. This can lead to negative consequences for your business, such as poor productivity and low office morale. Acknowledge the conflict between the involved parties immediately, and respectfully uncover the nature of the issue along with the facts. 

2. Decide How You Want to Meet with the Employees Involved  

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