“I need 100 screen-printed shirts, but I needed them yesterday.” It’s a pretty common scenario for decorating shops to get a phone call that starts with that harried line. Rush and last-minute orders are part of doing business in this industry, and shop owners have mixed feelings about how to handle them.
“We’re in the sales and customer service business, so customers ask for things, not realizing how it affects our world,” says Jordy Gamson, co-founder at The Icebox. “You want to make their lives easier, but sometimes it creates havoc on our side of the fence.”
Sandy Jo Pilgram, owner of Rhinestonetemplates.com and The T-Shirt Shop 56601, takes last-minute orders and upcharges for them accordingly. “These last-minute orders don’t affect my other jobs,” she says. “I build in time to fulfill those requests after-hours, and we get it done.”
While you probably won’t see the value in taking every rush order that comes your way, there are times when it makes good business sense. “We do our best to accommodate a new or existing customer’s fast-turn request so it doesn’t affect our other customers,” Gamson says. “It’s an ongoing challenge, but we’re always trying to rise to the occasion.”
Now might be a good time to look at how you could incorporate last-minute requests into your shop’s operations, without stressing your team or normal workflow. You might even identify some bottlenecks that prevent you from flexing your production workflow with ease.
Here are eight ways to think about adding rush orders into your shop’s regular workflow.
Founded in 1984 by the Chamandy brothers in Canada, Gildan enjoys a reputation for being a leading T-shirt manufacturer—and we’re sure you know why. Distributors and decorators say Gildan offers the most versatile shirt options out there, since you can always find the color, style and comfort level you want in the company’s selection.
High Ranks in Sustainability
Gildan is also a fan favorite because of its sustainable manufacturing processes and commitment to responsible practices. In fact, Gildan recently placed 32nd overall among The Wall Street Journal’s ranking of the Top 100 Most Sustainably Managed Companies in the world. Gildan was second among only three apparel companies included in this top 100 ranking and was also the only North American apparel company on the list. The apparel manufacturer also claimed the sixth spot among the top 10 global companies for innovation in its business model.
People describe surf and streetwear icon, Shawn Stüssy as a laid-back Californian, despite being known to the world as the pioneer for a huge fashion and lifestyle movement that’s had massive staying power and appeal over the years. Back in the ’70s as a teenager, one of Stüssy’s first jobs was making surfboards—and as it turned out, 1979 was a seriously memorable year for Stüssy, when he first scrawled his infamous signature scribble.
This “punky scribble” made its debut on surfboards and would later became an iconic symbol printed on T-shirts, hats and shorts. He eventually earned cult status, and became the cornerstone of what we’d argue is the O.G. of all streetwear brands today. Just the fact that Stüssy’s hand-drawn signature is still a relevant logo in fashion, makes it a timeless and immediately recognizable brand. From the beginning, Stüssy has also been synonymous with killer screen prints, which often used overexposed and pixelated images, paired with ironic speech bubbles – also a huge staple of the brand’s graphic tees and ads.
So, how did Stüssy lay the foundation for today’s streetwear scene, culture and designers?